Faqs

How do I personalise my order?

Choose your product, select colours, add text, and pick a font before checkout.

Can I upload my own design?

Uploading logos is a future feature; currently, custom text and colours are available.

What is the delivery time?

Most orders ship within 5-7 business days after personalisation is confirmed.

Can I return personalised items?

Returns are accepted only for faulty items, not for personalised products.

How do I care for embroidered gifts?

Hand wash or gentle machine wash cold; avoid bleach to keep embroidery vibrant.

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